FAQ'S

Delivery:

Delivery may take 1-2 weeks for CANADA, US & 2-3 weeks international.

* DUE TO COVID-19 CERTAIN DELAY MAY APPLY *

Return and exchange:

We do not make any refunds. We can exchange the jewelry with the same model or the same value if it is damaged or the wrong one. Return in its original pouch.

• VALID up to 20 days after shipment Canada & US

• VALID up to 30 days after international shipment

Which method of payment does SARAVALLI accept?

We accept payments by credit card

Can I make changes in my order?

Yes, as long as we have the jewelry available & as long as the order has not been shipped.

My jewelry is not the right one or damaged ?

If you receive your jewelry damaged or wrong item, please contact us at saravalli.jewelry@gmail.com 

Please include the following in your email:

• Order number

• Name 

• Picture of the wrong product or damaged

You will receive an email back within 24hrs confirming. 

One the product are returned, a exchange will be actioned. 

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