FAQ'S
Delivery:
Delivery may take 1-2 weeks for CANADA, US & 2-3 weeks international.
* DUE TO COVID-19 CERTAIN DELAY MAY APPLY *
Return and exchange:
We do not make any refunds. We can exchange the jewelry with the same model or the same value if it is damaged or the wrong one. Return in its original pouch.
- VALID up to 20 days after shipment Canada & US
- VALID up to 30 days after international shipment
Which method of payment does SARAVALLI accept?
We accept payments by credit card
Can I make changes in my order?
Yes, as long as we have the jewelry available & as long as the order has not been shipped.
My jewelry is not the right one or damaged ?
If you receive your jewelry damaged or wrong item, please contact us at saravalli.jewelry@gmail.com
Please include the following in your email:
- Order number
- Name
- Picture of the wrong product or damaged
You will receive an email back within 24hrs confirming.
One the product are returned, a exchange will be actioned.
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